Shipping policy

Shipping Policy

Order Processing

All products are made to order. Processing times vary depending on the product and production partner.

The estimated processing time is listed on each product page. This refers to the time required to produce and prepare your order before it is shipped.

Orders are processed once payment has been confirmed.

Production Locations

Most items are printed and fulfilled within Australia, often within the same state as the delivery destination where possible. This helps reduce delivery times and environmental impact.

Some specialised products may be produced internationally depending on availability, product type, or production capacity.

Shipping Time

Shipping times vary depending on your location and where the product is produced.

Typical delivery estimates after production:

Australia

  • Standard shipping: approximately 2–7 business days

International

  • Standard shipping: approximately 7–21 business days

Please note these are estimates only and delivery times may vary due to postal delays, customs processing, or seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Product type

  • Order size

  • Production location

Multiple Items

If you order multiple products, they may be shipped separately if they are produced at different facilities. In this case you may receive multiple tracking numbers.

Tracking

Where available, tracking information will be provided once your order ships so you can follow its delivery progress.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the customer.

Shipping Delays

While we aim to meet estimated delivery times, delays may occur due to:

  • Postal carrier delays

  • High seasonal demand

  • Customs processing

  • Weather or logistical disruptions

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.

Questions

If you have any questions about shipping or your order status, please contact us and include your order number so we can assist you as quickly as possible.